30 September 2021
We process and dispatch orders mostly within 24 hours. However, Australia Post recently notified us that there will be a temporary pause on parcel pickups for five days from 1 October up to 5 October.
Our VIC warehouse will continue to process orders per usual but parcels will only be shipped out on Wednesday, 6 October. Orders going to VIC, NSW, SA, TAS, WA, and NT will be delayed. Orders going to QLD are mostly processed from our QLD warehouse.
Bulky or heavy items such as myCOOLMAN fridges, Truma Airconditioners, etc are shipped via TNT & will not be affected by the disruption stated above.
We apologies for the inconvenience. For further inquiries, please don't hesitate to contact us at firstname.lastname@example.org or call us at 1300 05 2020.